Delivery Information

Shipping Outside the EU

We’re happy to ship orders from Ireland to customers outside the European Union (EU).

Delivery times and shipping costs vary depending on your destination, the size and weight of your order, and the delivery service selected at checkout.

Please note that orders shipped outside the EU may be subject to customs duties, import taxes, VAT, or other charges when they arrive in the destination country.

Customs, Duties & Taxes

When you order goods for delivery outside the EU, the parcel may need to go through customs in the destination country.

Any customs duties, import VAT, taxes, clearance fees, or other charges imposed by the destination country are generally the responsibility of the recipient unless otherwise stated at checkout.

These charges are determined by the customs authorities in the destination country and are outside our control. The amount payable can depend on factors such as:

The value and type of goods

The country of origin

The destination country

The product classification or tariff code

The destination country's applicable tax and customs rules

If customs or import charges apply, the delivery company or local customs authority may contact you for payment before the parcel can be delivered.

Please check before ordering

As import rules and charges vary between countries, we recommend checking your local customs authority or tax authority before placing an order if you are unsure about the potential costs.

We cannot guarantee the exact amount of customs duties or import taxes that may be charged.

Delivery Times

International delivery times are estimates and can vary due to customs processing, local delivery conditions, public holidays, or other circumstances outside our control.

A parcel may take longer to arrive if it is held by customs for inspection or if additional information or payment is required from the recipient.

Customs Information

We provide the information required for international shipping and customs documentation based on the details of your order.

Customers are responsible for providing accurate delivery information and, where required, responding to requests from the courier or customs authorities.

Please be aware that incorrect or incomplete information may result in delays, additional charges, or the return of the parcel.

Refused or Unclaimed Parcels

If a parcel is refused, remains unclaimed, or is returned because applicable customs duties, taxes, or other charges were not paid, any resulting return delivery costs or other charges may be deducted from any refund where permitted by law.

Questions About International Delivery

If you have any questions about delivery outside the EU, please contact us before placing your order. We’ll be happy to help with the shipping information we can provide.